If your identity is stolen:

• File a report at the Australian Cyber Security Centre.

• Get a copy of your credit report to check if someone has tried to apply for credit in your name — for example, taking out a car loan. Here's where you can go to request your credit history:
  • Equifax: provides a free report once every three months
  • illion: doesn't charge for free credit reports. All you need to do is create a free account
  • Experian: provides a free report once every three months
  You are entitled to one free credit report every three months through the official Australian credit reporting agencies.

• Place a ban on your credit file with those agencies — this can stop criminals accessing credit in your name.

• Advise your bank and review your security arrangements.

• Update your online banking, email and other passwords — use unique passwords for each account.

• Set up multi-factor authentication — where possible don't just use SMS, use something like an authenticator app.  This is to limit the damage done by SIM swaps and phone porting.

• Monitor your phone closely — if it suddenly stops working it may have been ported.

• Contact IDcare — they have trained counsellors who can support you.

• Check you email address on ';--have i been pwned? — to see if your email address is in a data breach.